Communication and Dialogue

We build positive relationships based on dialogue, transparency and trust with the different stakeholder groups with which we interact. Periodically, and before starting a new operation, we identify who the main actors and their perceptions are, and thereby implement spaces of communication that match the characteristics and needs of each of them. Such channels allow us to get them involved and to take into account their doubts and concerns.

Our main stakeholders are:

Advances in Management:

Comprometidos con el Futuro Portal

This portal enables us to inform the public about our progress on matters related to risks and compliance.

We Hear you channel

Through this channel, we were able to address the public’s questions and concerns.

In 2017:

  • +47,000 visits per month to our website
  • 110,000 followers on Facebook
  • 176 facts of importance published